Returns & Refunds Policy

Dickason Family Pomeranians Policy

Returns & Health Guarantee

At Dickason Family Pomeranians, the health and well-being of every Pomeranian puppy we sell is our top priority. Due to the nature of live animal sales, all puppy purchases are final. However, we offer a limited health guarantee under specific conditions.

If a licensed veterinarian diagnoses a serious hereditary or congenital condition within 10 days of purchase, you may be eligible for a replacement puppy of equal value.

Written diagnosis from a licensed veterinarian required
Condition must be hereditary or congenital
Report must be submitted within 10 days of delivery
Puppy must not have been injured or neglected
All veterinary records must be provided

Refunds are not offered after delivery. In approved cases, we will provide a replacement puppy when available.

Deposits are non-refundable but can be transferred to another available Pomeranian puppy.

Need Assistance? Our team is here to guide you through the purchase process and ensure a smooth experience from start to finish.

Pomeranian Puppies for Sale

Simple & Trusted Purchase Process

How to Buy a Pomeranian Puppy

Browse our available Pomeranian puppies for sale on the website
Submit an inquiry for your preferred puppy
Receive photos, videos, and full health details
Reserve your puppy with a deposit
Finalize payment and arrange delivery or pickup
Receive your healthy Pomeranian puppy safely at your home

Delivery & Shipping

We provide safe and reliable delivery throughout the United States. Each puppy travels in a climate-controlled environment with professional care, ensuring they arrive healthy and happy.

What Comes with Your Pomeranian Puppy

Healthy, vet-checked Pomeranian puppy
Up-to-date vaccinations and deworming
Comprehensive health records
Limited health guarantee
Starter food and puppy care guide

Written diagnosis from a licensed veterinarian required
Condition must be hereditary or congenital
Report must be submitted within 10 days of delivery
Puppy must not have been injured or neglected
All veterinary records must be provided

Refunds are not offered after delivery. In approved cases, we will provide a replacement puppy when available.

Deposits are non-refundable but can be transferred to another available Pomeranian puppy.

Need Assistance? Our team is here to guide you through the purchase process and ensure a smooth experience from start to finish.